We extend this limited warranty to the original buyer (first retail purchaser) and warranty that the product shall be free from manufacturer defects in workmanship and materials for 12 months from the date of purchase.
Conditions of Warranty
Symphony Limited (hereinafter called as ‘We/Company’) extend this limited warranty to the original consumer (first retail purchaser) and warranty that the product shall be free from manufacturing defects in workmanship and materials for a period of 12 months from the date of supply (Date of actual usage will not be considered under any circumstances).
1. Warranty will come in with effect when the following conditions are met with:
- The period of 12 months not expired from the date of purchase/invoice.
- Product is operated following the recommendations mentioned in the online manual.
- Services provided under warranty period will be subject to other applicable conditions for claiming warranty.
2. This warranty shall not apply to the product:
- Which have been altered/opened by any other personnel not authorized by the company,
- Incorrectly used in combination with any other substance or products or accessories,
- Which are used for rental purposes and/or which develops problems due to faulty care or maintenance and alterations to the product or its parts.
- Which is subjected to electrical supply for which the product is not designed,
- Warranty will be void if the product is operated with a sub-standard inverter or non-sine wave inverter.
3. While the company will make every effort to carry out the repairs at the earliest, it however is made expressly clear that the company is under no obligation to do so in any fixed/specified period.
4. This warranty shall automatically terminate on expiry of the warranty period of 12 months from the date of supply even if the product may not be used for anytime during the warranty period for any reason whatsoever.
5. Under no circumstances during the warranty, the customer is entitled for replacement of product or a refund of money.
6. The Courts/Consumer forums only at Ahmedabad, Gujarat, India shall have exclusive jurisdiction for any disputes arising out of this sale/transaction.
For complaints, service, feedback and warranty conditions, – Customers can contact ‘Customer Care Executive’ through any of the following means:
Customer Contact Center number: 1800 123 2830
(Operational days Monday-Saturday 9:00 AM – 06:00 PM)
All orders placed through our website are automatically registered under warranty coverage; no separate registration is required.
